Privacy Policy
Last updated: September 23, 2026
1. Introduction
HypeRadar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the HypeRadar mobile application (the "App"), our website at hyperadar.app, and associated services (together, the "Service").
By using the Service, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information You Provide Directly
- Account information: Your name and email address, provided by Apple when you sign in with Apple. If you choose "Hide My Email," we receive an Apple relay address instead of your real one.
- Onboarding answers: Your answers to the setup questionnaire, such as your main platform, creator experience, posting habits, goals, follower goals, and how much time you can dedicate to content
- Videos: Video files you upload for analysis
- Social media username: The TikTok or Instagram username you enter for an account report or connect to the App (see Section 4)
- Chat messages: Messages you send to the AI coaching feature
Information Collected Automatically
- App user ID: A random identifier created when you first open the App, used to link the App to your account and subscription (shared with RevenueCat)
- Apple User ID: The identifier Apple provides when you sign in with Apple
- Subscription data: Plan type, status, trial usage, and transaction history (managed by RevenueCat)
- Usage data: Analysis history, video upload counts, analysis time used, chat usage, and in-app events such as completing onboarding or starting an analysis
- Analytics and attribution identifiers: An app instance ID from Google Analytics for Firebase and an anonymous ID from the Meta SDK (see Section 7)
- Advertising identifier (IDFA): Only if you allow tracking through Apple's App Tracking Transparency prompt (see Section 7)
- Technical data: IP address, device type, and app version, recorded in server logs and error reports
Information from Third Parties
- Sign in with Apple: Name and email address (if authorized by you)
- RevenueCat and the Apple App Store: Subscription status, entitlements, and transaction history
- Public social media data: Publicly available information about the TikTok or Instagram account whose username you enter (see Section 4)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Analyze your videos and generate virality scores and recommendations
- Generate account reports, including niche, strengths, weaknesses, and illustrative earnings estimates
- Personalize AI coaching responses based on your onboarding answers and analyses
- Manage your subscription and enforce usage limits
- Communicate with you about the Service (updates, support, and important notices)
- Understand how the App is used and measure the effectiveness of our advertising (see Section 7)
- Detect and fix errors, and prevent fraud, abuse, and security issues
4. Connected Social Media Accounts
When you enter a TikTok or Instagram username — during setup or when connecting an account in the App — we collect publicly available information about that account to provide account-level analysis:
- Public profile information: username, display name, bio, profile picture, and follower, following, post, and like counts
- Public posts: captions, view counts, likes, comments, shares, post dates, links, and cover images
- Post videos: when you choose to analyze a specific post, its video file is retrieved and processed like an uploaded video (see Section 5)
We collect only publicly available data, using a third-party data provider (Apify). We do not access private accounts, direct messages, or any other non-public information, and we never ask for your social media password. Private accounts cannot be connected. While an account is connected, we refresh its public data periodically. Profile pictures and post cover images are copied to our storage so they can be displayed in the App.
To generate the account report, the profile information and recent post captions are sent to AI models (see Section 5).
You should only enter or connect accounts that you own or manage. You can disconnect an account in the App at any time (see Section 9 for what is deleted).
5. AI Processing of Your Videos
When a video is analyzed (whether uploaded by you or imported from your connected account):
- The video is stored in private cloud storage (Supabase Storage) for processing.
- The video file is sent to Google's Gemini API, which transcribes it and describes its visuals, audio, and key moments.
- That text description — not the video file — is sent through OpenRouter to an OpenAI model, which produces the scores, insights, and recommendations.
- Analysis results (scores, insights, recommendations) are stored in our database and associated with your account.
- The video file is kept so it can be displayed and reprocessed while your account exists.
AI providers process data according to their respective privacy policies. We use paid API access, under which your data is processed to provide the Service and is not used to train third-party AI models.
6. AI Chat Data
When you use the AI coaching chat feature:
- Your messages and the conversation context (including the relevant video analysis) are sent through OpenRouter to an OpenAI model for processing.
- Chat messages and responses are stored in our database, together with usage counts.
- Chat interactions are subject to per-video and daily message limits.
7. Analytics, Advertising Attribution & Tracking
We use the following tools to understand how the App is used and which of our ads bring people to HypeRadar:
- Google Analytics for Firebase: in-app events (such as onboarding steps, sign-up, analyses, and subscription events), an app instance ID, and your HypeRadar user ID, used to understand and improve how the App is used. Google's advertising features remain off unless you allow tracking.
- Meta (Facebook) SDK: app install and app open events, and a small number of in-app events (such as completing onboarding and creating an account), are sent to Meta Platforms to measure our advertising campaigns.
- RevenueCat integrations: RevenueCat reports subscription events (such as trial starts, subscriptions, and renewals) to Meta and Google Analytics on our behalf, together with the identifiers above, so we can measure which campaigns lead to subscriptions.
Your choice through App Tracking Transparency. The App asks for your permission through Apple's App Tracking Transparency prompt. Only if you allow tracking do we access your device's advertising identifier (IDFA) and enable advertising tracking in the Meta SDK and Google's advertising features. If you decline, the IDFA is not accessed, events are sent to Meta with advertising tracking turned off, and Google's advertising features stay off; the events described above may still be used for aggregated measurement and analytics that do not track you across other companies' apps and websites. The App works the same either way. You can change your decision at any time in iOS Settings → Privacy & Security → Tracking.
We do not display third-party ads inside the App, and we do not sell your personal information.
8. Data Storage & Security
We implement industry-standard security measures to protect your data:
- Database: PostgreSQL hosted on Supabase
- File storage: Supabase Storage (S3-compatible), encrypted at rest by our hosting provider. Videos are kept in private storage and accessed through short-lived signed links.
- Transport: All data is transmitted over HTTPS/TLS encryption
- Authentication: Sign in with Apple, with identity tokens verified on our servers
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Data Retention
- Active accounts: Your data is retained for as long as your account is active.
- Analysis results: Video analysis data and chat history are retained while your account exists.
- Connected accounts: Disconnecting your social media account removes the imported posts, their analyses, and related chat history from your account. Copies of imported videos and images are deleted from our storage within 30 days.
- Account deletion: When you delete your account in the App, your profile, onboarding answers, analyses, chat history, subscription records, and connected account data are deleted from our database immediately, and your uploaded and imported video files are deleted from our storage within 30 days.
- Logs: Server logs and error reports are kept for a limited period for security and troubleshooting, then deleted.
- Third parties: Data held by Apple, RevenueCat, Google, Meta, and Apify is retained according to their own policies. Records required for billing, tax, or legal purposes may be retained as required by law.
- Inactive accounts: We may delete accounts and associated data after an extended period of inactivity, with prior notice.
10. Data Sharing
We do not sell your personal information. We share data only with the following categories of service providers, as necessary to operate the Service:
- AI Processing (Google, OpenRouter): Video files are sent to Google's Gemini API; text descriptions, chat messages, and public profile data are sent through OpenRouter to OpenAI models, for analysis, account reports, and coaching.
- Public Data Retrieval (Apify): The username you enter is used to retrieve the account's publicly available data.
- Payment Processing (Apple, RevenueCat): App user ID, analytics identifiers, and subscription data for managing in-app purchases and subscriptions.
- Analytics (Google Analytics for Firebase): In-app events and identifiers, as described in Section 7.
- Advertising Attribution (Meta Platforms): App events and, only with your App Tracking Transparency permission, your device's advertising identifier (see Section 7).
- Error Monitoring (Sentry): Technical error reports from our servers, used to detect and fix problems.
- Infrastructure (Supabase, Railway, Cloudflare): Data hosting, storage, processing, and website hosting.
We may also disclose information if required by law, legal process, or to protect the rights, safety, or property of HypeRadar and our users.
11. Your Rights
Depending on your jurisdiction (including under GDPR and CCPA), you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data and account. You can also delete your account directly in the App.
- Portability: Request a machine-readable copy of your data.
- Objection: Object to certain types of data processing, including analytics.
- Restriction: Request restricted processing of your data.
To exercise any of these rights, contact us at support@hyperadar.app. We will respond within 30 days.
12. Children's Privacy
The Service is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it. If you believe a child has provided us with personal data, please contact us at support@hyperadar.app.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.
14. Our Website
Our website uses Cloudflare Web Analytics, which counts visits in aggregate without cookies, and the Google Ads tag, which uses cookies to measure how many visitors arrive from our ads and go on to the App Store. You can block or delete these cookies in your browser settings and manage Google ad personalization at adssettings.google.com.
15. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the App or on our website, with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
17. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: